Sensory Services Ltd. (SSL) is committed to maintaining privacy protections for individuals that register with SSL to participate in consumer research. This Privacy Policy is based on principles outlined in PIPEDA (Personal Information Protection and Electronic Documents Act). The PIPEDA is available for viewing at the federal Privacy Commissioner’s Web site: www.privcom.gc.ca

(SSL) conducts a variety of consumer research studies for their clients. They gather the opinions of the general public to answer questions about consumer products. This is frequently done in the form of Central Location Tests, Home Use Tests and Focus Groups.

SSL goes to great lengths to find people willing to share their views and opinions to help make consumer products better. SSL gathers information from members of the general public for the express purpose of providing anonymous views and opinions. Any private information gathered from consumers, by SSL, is maintained in the strictest confidence and is not shared with any company or individual. SSL contacts people from their database to participate in research studies. When someone participates in a study, clients of SSL never see respondents’ personal identifiable information. Specifically, this means Last Name, Address, Phone Number and email addresses of registered consumers are never allowed to leave the SSL data centre.

Information Collection, Use, and Sharing
SSL is the sole owner of the information collected on their website. SSL only has access to/collect information that registrants voluntarily submit via email or direct contact. SSL will not sell or rent this information to anyone. SSL will not share this information with any third party outside of the SSL organization.

Consumer Access to and Control Over Information
If a consumer registered with SSL would like to be removed from SSL’s data base, and opt out of any future contact from SSL, at any time, they can email SSL requesting to be removed from the data base at: consumers@sensoryservices.ca Requests to deactivate registration with SSL will be implemented within five days of receipt.

Security 
SSL takes precautions to protect consumer information. When a consumer submits sensitive information via the website, that information is protected both online and offline. SSL further protects consumer information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that consumer information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using SSLs services, one acknowledges, understands and agrees to assume these risks.

While SSL uses encryption to protect sensitive information transmitted online, they also protect consumer information offline. Only employees who need the information to perform a specific job (for example consumer recruitment) are granted access to personally identifiable information. The computers/servers used to store personally identifiable information are kept in a secure environment.

Cookies
SSL uses cookies in connection with the use of its Web site. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Usage of a cookie is in no way linked to any personally identifiable information on our site.

SSL may use cookies that remain on your hard drive for an extended period of time. You can remove cookies by following directions provided in your Internet browser’s “Help” file.  Persistent cookies enable SSL to track and target the interests of their users to enhance the experience on their site.

If one rejects cookies, they may still use SSL’s site, but one’s ability to use some areas of the site, such as Surveys, will be limited.

Changes to This Privacy Policy
SSL’s Privacy Policy may change from time to time and all updates will be posted on this page.

Contact Us
If a registered consumer feels that we are not abiding by this privacy policy, you should contact SSL immediately at: consumers@sensoryservices.ca

Last Updated: This Privacy Policy was last updated on May 18, 2016